My Work

Technical program MANAGEMENT and Release Management

Technical RELEASE Program MANAGER – Amazon Games

Scope: (PC-Steam, Xbox, PlayStation); Live-service MMO (seasons, events, hotfixes)

Results: Predictable live cadence for seasonal updates and hotfixes, fewer failed deploys, and faster incident recovery and mean time to repair.

Introduced new Release Tools and process changes and partnered with other dependency teams to streamline submission and deployment pipelines
Orchestrated end-to-end Steam releases; coordinated with NOC/infra and publishing/community to stage depots/branches and plan rollout & comms.
Introduced CI/CD improvements (readiness checklists, build-validation gates, branch health strategy, pre/post-deploy health checks).
Drove formal change management before every deploy; authored runbooks and onboarded NOC to verification and rollback procedures.
Translated platform/service dependencies to actionable tasks in modeled change management forms

Technical RELEASE Program MANAGER – Humble Games

Scope: PC & Console portfolio (Steam, Epic, GOG, PlayStation, Xbox, Nintendo Switch); Mobile (iOS, Android)

Results: Predictable release cadences, cleaner first-time cert passes, and faster recovery paths

Built Humble’s release program from the ground up: Confluence structure, Jira workflows, product requirement documents, release gates, and submission playbooks.
Trained and led Release Team on first party submission process, standards and best practices.
Orchestrated end-to-end multi-platform submissions; partnered with first-party reps to reduce resubmits and speed approvals.
Introduced release tooling/process improvements across first party technical requirements, onboarding and submission checklists; aligned dev, QA, live-ops, and publishing.
Translated complex first-party technical requirements into developer-ready tasks and readiness criteria.

SENIOR Fortnite RELEASE MANAGER – EPIC GAMES

Scope: Rapid, high-frequency live updates across all platforms

Results: Sustained fast release velocity while protecting live-ops stability

Ran daily release health across branches/build streams; enforced submission quality bars and platform-specific requirements.
Coordinated cross-functional triage (engineering, QA, services) for live and pre-production issues with clear go/no-go criteria.
Managed first-party relationships and documentation for frequent updates under tight timelines.

Technical Program Manager – Google Contract

Scope: Mobile release readiness for ~40M customers across platforms

Results: More reliable cadence of mobile updates with fewer last-minute escalations.

Owned mobile release readiness; partnered with product/eng to prep binaries for staged rollouts and store submissions.
Facilitated mobile triage with QA/Engineering; created process docs, flowcharts, and onboarding materials to scale best practices.
Coordinated privacy, security, and compliance approvals as part of “launch gates” to minimize rollback risk.

Mobile Release Engineer – Mobile Submissions – Snapchat

Scope: High-profile consumer mobile app, iOS/Android

Results: Maintained high release velocity without sacrificing quality.

Led first-party submissions and escalations; partnered with Apple/Google and internal teams to unblock critical releases.
Drove crash/bug triage intake and resolution tagging; coordinated hotfixes and staged rollouts.

Mobile Release Manager – Disney Contract

Scope: Android & iOS Parks applications

Results: Stable cadence of park app updates with fewer customer-visible regressions.

Ran daily shiproom and release prioritization across multiple teams; aligned stakeholders on risk, deps, and customer impact.
Surfaced and resolved major issues via clear escalation paths to Disney leadership.
Protected customer trust by holding back risky changes and driving targeted fixes when platform-specific defects emerged.

RELEASE MANAGER – XBOX ONE SYSTEM – MICROSOFT contract

Scope: OS/system updates in continual release

Results: Predictable system releases with tight partner and QA alignment.

Managed the release pipeline from ingestion, beta testing, through QA to deploy; enforced gates and verification steps.
Led several shiproom meetings and to maintain an aggressive, reliable update cadence.

Release Team Manager Mobile – BIG FISH GAMES

Scope: High-volume Android/iOS titles

Results: Scaled throughput and improved time-to-store for a large portfolio.

Helped design and implement a mature CI release pipeline with engineering; codified the mobile release process end-to-end.
Led a team shipping frequent updates across international storefronts; coordinated QA, production, and engineering.

Production

PRODUCER – XBOX DASHBOARD – MICROSOFT Contract

Scope: Xbox 360/One dashboards, global content ops

Results: Reliable content pushes and reduced operational friction during platform transitions.

Delivered global dashboard content updates (promotions, UX modules) and coordinated with marketing/design.
Supported program management for a multi-CMS migration; trained new content programmers on GeoPol and CMS best practices.

TECHNICAL/UX PRODUCER LEAPTV – SMASHING IDEAS

Scope: Apps, games, interactive projects

Results: On-time launches with fewer surprises in late-stage delivery.

Directed team creative pitches, client communication, and early strategy for web and mobile projects.
Balanced and managed client goals and expectations, budgets, and Agile delivery while unblocking teams across design/engineering.
Drove early strategy, discovery, and technical feasibility

MOBILE PRODUCER – BIG FISH GAMES

Scope: Android ports & original titles

Results: Released Android titles across all major marketplaces, driving a 400% revenue increase in one year.

Shipped Android titles across major marketplaces; partnered across functions and external studios.
Improved UI/UX for device fragmentation at scale; optimized release flow across hundreds of Android devices.
Helped drive significant revenue growth year-over-year through faster, higher-quality releases.